• Business Training - What Customers Really Want

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    Name: Business Training - What Customers Really Want
    Date: November 15, 2017
    Time: 1:00 PM - 4:00 PM CST
    Registration: Sorry, public registration for this event has been closed.
    What Customers Really Want
    Event Description:

    WHAT CUSTOMERS REALLY WANT
    Extraordinary Customer Service
    Being Brought to You By:
       

     

    Location:

    Jamestown Area Chamber of Commerce

    Lower Level Conference Room

    120 2nd Street SE, Jamestown, ND
     

     
    Date/Time Information:
    Wednesday, November 15, 2017
    1:00 to 4:00 PM
    Successful Completion of this course will increase your ability to:
    Identify ways of building customer rapport
    Improve your listening skills
    Take control of every call
    Say "no" in a positive way
    Cool down a hot customer
    Implement strategies to avoid burnout
    Class Includes:
    Building Customer Rapport
    Influential Communication
    Keeping Cool When the Customer is HOT

     
    Contact Information:
    Becky Thatcher-Keller 701-252-4830
    Fees/Admission:
    CLASS COST:
     $79.00 if registered and paid with cash or check to the Jamestown Area Chamber of Commerce for Members
    $89.00 if registered and paid with cash or check to the Jamestown Area Chamber of Commerce for Non-Members
    $82.00 if using online registration for chamber members(includes $3.00 credit card processing fee)
    $92.00 if using online registration for non-members (includes $3.00 credit card processing fee)
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